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FAQ

Frequently Asked Questions

Are you a trading company or a manufacturer?

We are manufacturer. Every month, we do a procurement for a massive number of steel material from Chinese state owned mill. The total value of steel processing equipment is more than 30 million dollars. Our major products cover all category of steel industry, and it is totally compatible to all kind of world steel standard.

Do you provide the samples? Free or Extra?

It is free, depend on the value of the sample. The cost of the freight would be charge.

Will you delivery the goods on time?

We are so confident that we can deliver goods on time. In experience of steel supply chain for over 20 years, we have built a perfect supply chain system which can provide a variety of supply solutions and rapidly respond services for international buyers.

How can I get your quotation as soon as possible?

You may have many methods to contact us. Email and fax will be checked within 12 hours, and Skype, WeChat and WhatsApp will be online 24/7. Please send us your requirements, attaching specifications (Steel grade, dimension, quantity, destination port) or any you are concerned about, you will obtain a competitive price and supply solution soon.

How long is the delivery time?

Officially, it is within 7 days. Actually, we can deliver within 3 days. Customized products or non-standard size products would be taken 10-30 days to deliver, depend on the production cycle. Generally, most of the products finished and delivered within 20 days.

Do you have large amount of steel products in stock?

Yes, we do. In large-scale indoor warehouses, the total stock value is over 150 millions dollar.

How could you guarantee your products?

Each batch of products must have its own factory inspection report. If the third-party inspection report of the product you purchased does not match our factory inspection report, we will resend the goods, and we will carry all the costs by ourselves.

Do you accept the third party inspection?

Absolutely yes!

Worldwide Shipping

Our global shipping capabilities enable us to serve customers worldwide.

Best Quality

Our company ensures first-class quality assurance as a supplier of high quality carbon steel products.

Various Types and Sizes

Offering a wide range of forms and sizes enhances our strengths, and we commit to OEM/ODM support.

Supply from Stock

We're happy to accept customization requests and offer standard stock options.

Contact Us

If you have any suggestions, complaints, or needs, please tell us through the messages,  and we will contact you ASAP. Privacy Policy

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